Now: building agents & skills

Day job · IT Analyst at TCS

From Patan, to Bhandu, to Gandhinagar.

I’m Krunal. I build things with AI agents , data and code, and I write down what I learn: how-tos, agent skills, notes on books and research, and opinions on where tech is going. By day I’m an IT Analyst at TCS, where I’ve spent 7+ years: Power Platform and Dynamics 365 first, then GenAI assistants and 500+ data pipelines .

500+ tiles, one per pipeline,coloured by source system

Krunal Mevada

I build things with AI, data and code, then write about what worked and what didn’t.

In plain words: I’m an IT Analyst at TCS in Gandhinagar, 7+ years in. I build AI agents, agent skills, data pipelines and apps people use.

whoamikrunal · IST
{
  "name": "Krunal Mevada",
  "role": "IT Analyst at Tata Consultancy Services",
  "based_in": "Gandhinagar, India",
  "focus": [
    "Power Platform & Dynamics 365",
    "Data pipelines",
    "GenAI agents"
  ],
  "builds": [
    "AI agents",
    "agent skills",
    "data pipelines",
    "apps people use"
  ],
  "writes_about": [
    "how-tos",
    "agents & reasoning",
    "books",
    "opinions on tech"
  ],
  "years_at_tcs": "7+",
  "certified": [
    "Gemini Enterprise Agent Development",
    "Gemini Enterprise Deployment",
    "Azure Solutions Architect Expert",
    "Azure Administrator Associate",
    "Azure Fundamentals"
  ]
}

01 / 09

Who am I

I’m Krunal. I’ve been making software since a diploma in Patan, where I built Kaide, an Android assistant. At college in Bhandu I was one of a team of seven who built Ask To Agri Expert, a multilingual app where farmers ask experts their questions; it took 3rd place at the Smart Gujarat for New India Hackathon in 2018. Since 2019 my day job has been at TCS. At work and outside it, I keep coming back to the same thing: take a tool people have to use and make it work for them. These days that mostly means AI agents.

Building
agent skills and tutorials for this site
Writing
how-tos, book notes and opinions, here
Into
AI agents & reasoning, ML & robotics, neuroscience
Day job
IT Analyst at TCS, since 2019

Patan · 2013 – 2016

Diploma, Computer Engineering, K. D. Polytechnic, Patan

Built Kaide, an Android personal assistant, as the final-year project. 1st place in Android Apps Development at Robothlon 2015. CGPA 9.09.

02 / 09

Selected work

Work I did at TCS for clients I keep anonymous, and things I build for fun. Flip the lever.

In plain words: I keep a company’s data in step across its systems, and I build assistants that answer people’s questions.

2024

Copilot Studio employee assistant

problem Employees called the IT help desk for answers they could have found on their own.

  • A Copilot Studio assistant deployed in Teams, connected to SharePoint, Confluence, Jira and Okta.
  • Document intelligence for HR and policy questions, ITSM ticket creation and tracking, automated MFA resets and live-agent escalation.
  • Helped find and clean up outdated knowledge content along the way.
  • Copilot Studio
  • Power Automate
  • Power BI
  • SharePoint
  • Confluence
  • Jira APIs
  • Okta APIs

2024

Telecom data platform

problem A telecom operator's data lives in 15+ internal systems and has to stay in sync with one central PostgreSQL database, millions of records a day.

  • I develop and maintain 500+ Pentaho Data Integration pipelines into a central PostgreSQL database, handling millions of records daily.
  • I built custom Java components that stream Apache Kafka data into PDI, beyond its built-in steps.
  • I build Power Apps Canvas apps for the business users on top of the data.
  • Pentaho PDI
  • PostgreSQL
  • Apache Kafka
  • Java
  • Power Apps

2024

GenAI customer service agent

  • Contributed to a telecom operator's GenAI customer service virtual agent on Dialogflow CX and Gemini.
  • Dialogflow CX
  • Gemini
  • GCP

2019–2024

Power Platform programme

  • Model-driven and Canvas Power Apps, Power Automate flows and Power BI reports.
  • C#/.NET plugins extending Dataverse and Dynamics 365 business logic.
  • React-based PCF controls for model-driven apps, Canvas apps and Power BI, plus custom connectors.
  • Apps included deal, rights, title and checks apps, an application tracking system on Power Pages, and production, scheduling and other apps.
  • Power Apps
  • Power Pages
  • Power Automate
  • Power BI
  • Dynamics 365
  • Dataverse
  • C#/.NET
  • React
  • TypeScript

03 / 09

How I work

Most of my work is making data and agents dependable for people who never want to think about them. This is roughly how.

In plain words: data arrives from many systems, gets checked, and lands in one database, and at the end the counts have to match.

illustrative How I design a reliable sync. Pick a step to see why it is there.

Sources. Start from the systems people already use. Each source gets an owner, a schedule and a known shape before any pipeline touches it.

Make reruns safe

Every step can run twice without harm. Recovery becomes pressing a button, not a meeting.

Fail loudly, recover quietly

Errors stop the line and say why. Fixes go back through the same pipeline as everything else.

Small, named steps

If a step needs a paragraph to explain, it is two steps.

Write it down

The runbook lives next to the pipeline and changes with it.

04 / 09

Writing

How-tos, agent skills, book notes and opinions. Written down so I remember, published so you can argue.

Nothing published yet. The first posts are on the way.

All writing

05 / 09

What I'm into

Outside work I read and tinker a lot. Lately that means how AI agents reason, how brains do it, and the hardware that makes any of it fast. These are the subjects that keep pulling me back.

AI agents & reasoningML & roboticsneuroscienceself-hosting, DevOps & MCPGPUs & graphicsphysics & spacephilosophy of sciencescience fiction

06 / 09

Why I create

I make things because building something is the fastest way I know to understand it. Most of what I know came from projects that had to work for someone.

Hobby projects land here soon.

07 / 09

Shipped

Things I’ve built, newest first. Academic projects are marked.

  1. 2026

    • This siteWriting, projects and the pipeline tiles you scrolled through.

  2. 2024

    • Copilot Studio employee assistantIn production in Teams for a digital marketing services company; connected to SharePoint, Confluence, Jira and Okta.
    • Telecom data platform500+ Pentaho pipelines across 15+ systems into PostgreSQL, with Kafka streaming.
    • GenAI customer service agentContributed to a Dialogflow CX and Gemini agent for a telecom operator.
    • Power Platform programme, 2019–202414+ projects for a global media & entertainment company, including deal, rights and title apps and an application tracking system.

  3. 2019

    • Aone Ceramics e-commerce websiteacademicAcademic project, team of 8. Online ceramic sales portal on WordPress and WooCommerce, built for the Gujarat Industrial Hackathon; zonal round winner, Feb 2019.
    • Smart Health Care and ResearchacademicFinal-year project, team of 3: a health platform for patients, doctors, hospitals and pharmacies. Python, Django, Vue.js, IoT.

  4. 2018

    • Ask To Agri ExpertacademicAcademic project, team of 7. Multilingual farmer Q&A mobile app and government portal. Android, Java, Kotlin, PHP. 3rd place, Smart Gujarat for New India Hackathon (zonal round winner), Mar 2018.

  5. 2016

    • KaideacademicDiploma final-year project: an Android personal assistant app. Java, SQLite.

The honest numbers

  • 2013writing code since
  • 7+years at TCS
  • 500+Pentaho pipelines
  • 15+source systems into PostgreSQL
  • 5certifications
  • 14+Power Platform projects
  • 3rdSmart Gujarat hackathon, 2018

Recognition

  • Feb 2019Winner, Gujarat Industrial Hackathon zonal roundMarwadi University, Rajkot (SSIP, Government of Gujarat)
  • Mar 20183rd place, Smart Gujarat for New India Hackathon; zonal round winnerPDPU Gandhinagar (SSIP, Government of Gujarat)
  • 20171st place in three college tech-fest coding eventsCollege tech fests
  • 20151st place, Android Apps Development, Robothlon 2015IIT Guwahati certified

08 / 09

Certifications

Five so far: three from Microsoft, two from Google Cloud.

  1. Google CloudOct 2026

    Gemini Enterprise Agent Development, Certified Partner Specialist

  2. Google CloudOct 2026

    Gemini Enterprise Deployment, Certified Partner Specialist

  3. MicrosoftJan 2026ID 26B9C94695A74470

    Azure Solutions Architect Expert

  4. MicrosoftDec 2024ID C7B4769C36816237

    Azure Administrator Associate (AZ-104)

  5. MicrosoftJan 2023

    Azure Fundamentals (AZ-900)

Stack

In plain words: the languages, tools and cloud services I use at work.

Power Platform & Dynamics

  • Power Apps (Canvas, Model-Driven)
  • Power Automate
  • Power BI
  • Power Pages
  • Dynamics 365
  • Dataverse
  • Power Apps Component Framework (PCF)
  • Custom Connectors
  • SharePoint

Generative AI & Agents

  • Microsoft Copilot Studio
  • Google Gemini
  • Gemini Enterprise
  • Dialogflow CX
  • Agent Development Kit (ADK)
  • Conversational AI
  • Prompt Engineering
  • Machine Learning

Data & Integration

  • Pentaho Data Integration (PDI)
  • ETL
  • PostgreSQL
  • Apache Kafka
  • REST APIs
  • Jira and Confluence APIs
  • Okta

Cloud & DevOps

  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Azure DevOps
  • DevOps
  • Cloud Computing

Programming

  • C#
  • .NET Core
  • Java
  • Python
  • TypeScript
  • JavaScript
  • React.js

09 / 09

Contact

Say hi, or argue with one of my posts. It opens as an email, so I’ll actually see it.

Send

Make the tool work for the person using it. That’s most of the job.